How to Build and Manage a Positive Online Reputation
As customers take to the Internet, businesses are experiencing the downsides of over-sharing. The increased mobile engagement of the 21st century allows customers to instantly voice their opinions online. While great for an on-the-go consumer, businesses often struggle to keep up.
Though online reviews have affected companies for decades, many businesses don’t understand the influence reviews have on purchasing decisions. Companies that want to remain relevant must rank higher in online reviews. The answers to the six questions in this eBook are the building blocks for businesses looking to establish a positive online reputation.
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